Heritage Tourism Research Project

Investigating the Degree of Customer Satisfaction at Museums in Chiang Mai

This report is Volume 1 of a 3-volume publication. It was created by students at Hanoi University. Click here to see the other two volumes: [Volume 2] [Volume 3] [view PPT slides]

Presentation Slides

This report on Customer Satisfaction at Museums in Chiang Mai was Part 1 of a 3-part presentation given by students from Hanoi University in March of 2016 at Kyoto University of Foreign Studies. The PPT slides below contain all three parts.